Pre-orderable items

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. In case the merchandise in pre-order fails in delivery, liusalnyc.com will promptly inform and refund customers. LiuSalNYC.com will not be held responsible for a delay in shipment caused by circumstances beyond the control of LiuSal NYC  that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page.  

Regarding order with available items and pre-orderable items, shipment will happen in 2 different phases:

  • Available merchandise will be shipped with standard shipping methods
  • Pre-orderable items will be shipped right after items are available in stock.

Shipping

SHIPPING OPTIONS

Shipping costs for each specific geographic area are calculated at checkout and listed below. Please note that in case that, for any reason, customer refuses the delivery of the parShipping costs for each specific geographic area are calculated at checkout and listed below. Please note that in case that, for any reason, customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer. This amount will be deducted from the total amount of the order to be refunded.

 

LiuSalNYC.com com offers DDP (Delivery Duties Paid) shipping to a few selected countries. This means taxes, custom fees and import fees for European Union Countries, New Europe, Switzerland, Japan, South Korea, Hong Kong, Canada, China, Singapore, Australia and the United States are included. Shipments to countries not listed below will be shipped DDU (Delivery Duties Unpaid) which means they may be subject to custom fees, import fees and taxes, these are the sole responsibility of the client and will not be reimbursed by LiuSal NYC.

 

United States

The prices shown on LiuSalNYC.com when shipping to United States.

Shipping Cost: 14$

Belgium

The prices shown on LiuSalNYC.com when shipping to Belgium include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Netherlands 

The prices shown on LiuSalNYC.com when shipping to Netherlands include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Japan 

The prices shown on LiuSalNYC.com when shipping to Japan include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Lithuania 

The prices shown on LiuSalNYC.com when shipping to Lithuania include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

 Brazil

The prices shown on LiuSalNYC.com when shipping to Brazil include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

United Kingdom

The prices shown on LiuSalNYC.com when shipping to United Kingdom include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Canada 

The prices shown on LiuSalNYC.com when shipping to Canada include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Turkey 

The prices shown on LiuSalNYC.com when shipping to Turkey  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Hong Kong

The prices shown on LiuSalNYC.com when shipping to Hong Kong include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Korea

The prices shown on LiuSalNYC.com when shipping to Korea  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Australia 

The prices shown on LiuSalNYC.com when shipping to Australia  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Austria

The prices shown on LiuSalNYC.com when shipping to Austria  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Singapore 

The prices shown on LiuSalNYC.com when shipping to Singapore  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Russian Federation

The prices shown on LiuSalNYC.com when shipping to Russia federation  include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Germany 

The prices shown on LiuSalNYC.com when shipping to Germany include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

Italy

The prices shown on LiuSalNYC.com when shipping to Italy include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

China

The prices shown on LiuSalNYC.com when shipping to China include import duties, custom fees and taxes and will be delivered with no extra costs.

'Shipping Cost: 65$

 

 

All PayPal Customers MUST have a Confirmed Address & be Eligible for Seller Protection Policy or your order will be cancelled. Please be sure to confirm your address and you will receive your order as expected. Sign up at www.paypal.com

 Why Choose LiuSal NYC:   
1.)  2 Days Shipping on most Products!! 
2.) Friendly Customer Service
3.) Hassle Free Returns. 
4:) 1 on 1 Fashion Advice and Sizing by Calling or Emailing - contact@liusalnyc.com / 9172849369
5:) Enjoy our Experience and Exclusive Product Selection

Thank You, Customer Service

RETURNS

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.  Please do not send your purchase back to the manufacturer. Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 

contact@liusalnyc.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at contact@liusalnyc.com and send your item to: "LiuSal NYC" will send forwarding address 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

SHIPPING

To return your product, you should mail your product to: "LiuSal NYC" email is where we will provide a shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.