Shipping

We Ship Internationally! Your package will be subject to customs/duties charges. UPS,USPS, or FedEX and LiuSal NYC are not responsible for customs/duties charges. These costs are determined by your local customs office. LiuSal NYC cannot determine the cost of these charges in advance. LiuSal NYC tries to minimize these charges by listing the cost of your package on the commercial invoice rather than the retail value. This provides the customs agents with a true, legal value, while minimizing your costs. Free Shipping on all Products $250 or more in the Continental U.S. There is NO restocking Fee on exchanges or returns. All PayPal Customers MUST have a Confirmed Address & be Eligible for Seller Protection Policy or your order will be cancelled. Please be sure to confirm your address and you will receive your order as expected . Sign up at www.paypal.com

 Why Choose LiuSal NYC: 
1.) You get to Enjoy Free Shipping on all Items above 250$ 
2.) Same Next Day Ship on most Products!! 
3.) Friendly Customer Service 9172849369
4.) Hassle Free Returns & NO RESTOCKING FEE! 
5:) 1 on 1 Fashion Advice and Sizing by Calling 9172849369
6:) Enjoy our Experience and Exclusive Product Selection

Thank You, Customer Service

RETURNS

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.  Please do not send your purchase back to the manufacturer. Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 

liusalnyc@gmail.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at liusalnyc@gmail.com and send your item to: "LiuSal NYC" will send forwarding address 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

SHIPPING

To return your product, you should mail your product to: "LiuSal NYC" email is we will provide a shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.